The Coffee Club Domain

Reviews

• ★ ☆ ☆ ☆ ☆
  Terrible service and food. Decided to give the place a second chance after last time, where we sent back a toasted ham sandwich for being barely toasted, had lukewarm "hot" chocolates and struggled to find something for a vegetarian because, despite being part of the standard menu, they don't always bother to provide the fruit salad option. This time we asked for the special "leg ham, cheese and tomato toastie with chips" but requested it without tomato or cheese, no price cut for removing 2 products but they wanted to charge us if we added onion on. Even though intellectually you'd know cheese and tomato would cost more than a bit of onion, apparently it makes it just too hard for their business management software to do a swap (at least that's the excuse that was given). We specially requested that it be very well toasted but again it came out on bread that was barely browned at all. Very little ham, cold chips, and the cinnamon chips with the fruit salad were cold, stale and chewy. Unpleasant eating experience from the fruit salad with all the grapes being choc full of large hard seed, not a big deal until you think that when you charge $11.90 for a fruit salad, you could fork out for seedless grapes. No music to help mask the noise of the clanging cutlery, and staff were sweeping around the table legs of other diners while they ate and putting reserved signs on all the tables they cleaned to limit where people could sit. Won't be giving them a third chance.
  By Peta Byrne, January 25, 2017
• ★ ☆ ☆ ☆ ☆
  I went in at 10am which I can understand is a busy time. All I wanted was a tea as I was sick so needed something warm. I ordered and paid...(Customer service is never good in Townsville which is surprising because jobs are so scarce.) I was told it would take around 8 minutes. I still thought this was a bit excessive for a tea but it was busy and I work in a cafe too so I could understand. 25 minutes later I walk out with me tea and wait for it to cool down... And I got a cup of hot water...Thankyou coffee club.
  By Jessica Coyle, November 07, 2016

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